Consider me a customer for life! (As long as I live nearby.) So far every experience I've had with Bassett has been a positive one. They consistently have delivered great service at better prices than local competitors. Most recently, they fixed a misfire in 1 of my cylinders on my f150. After the initial diagnostic they determined they would need to remove the valve cover to dig deeper and figure out what was going on (which would have brought my total to about $500. Once the valve cover was off they found that it was a separate issue which could be resolved without removing the valve cover. THEY NEVER CHARGED ME THE ADDITIONAL COST TO REMOVE THE VALVE COVER(only the cost of the original diagnostic and a spark plug)! They could have easily lied and got more money, but the team at bassett is probably the only mechanic shop I've ever actually trusted and thats for a good reason. I HIGHLY recommend them for any automotive repair needs you may have.
Hi, Nathan. Thanks so much for taking the time to write us a review.
- Bassitt Auto Co