I avoid mechanic shops at all cost and would rather go through friends or family!… But when I was hit with an issue I needed repaired immediately and I couldn’t solve myself, I chose to go with these guys due to their reviews. They did NOT disappoint! Honest and friendly from the moment I contacted them! Affordable honest prices!! I never felt cheated when talking to them. Will be returning for future repairs.
only giving two stars because they don't charge you for attempting to fix things they already worked on. went in a 2 years ago for whining noise in my car. they ended up swapping three belts. it was great for a year then came back took it in they tightened the belts up. not even a year later in again for same thing. i was told its common for this to happen. This many times though? now today I lost all my power steering, my radio, and and break lights and battery light came on. hmmm doesn't that mean a bad alternator. It should last more then 2 years. i would make an appointment but every time i did that in the past it always ended up being a day or time i never picked. Edit: had someone take another look at it and there are only two belts on. Another that was snapped in the engine bay. One looked new ish the other looked so bad the ribs were cracking and some had strands.
Always have a good experience. Super friendly and work fast. Also always affordable.
Thanks so much for taking time out of your day to leave us a review.
I had a very positive experience with the team. Great customer service, processional customer service and knowledgeable about their job.
Hi, Samantha. Thanks for your review. Glad to hear you had a great experience.
On a Thursday my car broke down with no advanced notice. Its because Bassitt is a good shop thier schedule was full until the following Tuesday. They said if we could drop it off right a away they may be able to work it in, no promises. That afternoon they notified me of the problem. I approved the repairs and they had us on the road Friday, days ahead of schedule. The car runs great and my wife and I are thankful to have the folks at Bassit in our corner.
Bassitt Auto is my go to auto repair garage!!
Great crew and excellent work. Have now used Bassitt twice and both times they really went the extra mile. Shout out to Mike for all his excellent communication and help. Absolutely recommend and this shop is now my go to for any of my vehicles.
Knowledgeable and friendly service. Very cool waiting room. I plan to bring my other cars there instead to the dealer.
Work was quick and efficient with clear communication! Not to mention their sick lobby!